Contributor: Hephzibah Thomas MSN, RN-BC Working in an outpatient setting is where you are simultaneously coordinating care in-person, triaging a symptom-based call on MyChart, refilling medications, screening labs so you don’t miss a critical value, managing continuous overflow of patients so providers are running on time, de-escalating patient concerns, attending to Rapid Response calls, being … Continue reading The Second Set of Eyes
Hephzibah Thomas
Bridging Quality Improvement and Theory
Contributor: Hephzibah Thomas Kurt Lewin's Change Theory provides a structured approach to understanding change at the group, organizational, and societal level (Burnes, 2004). Despite its age, this theory remains highly relevant for modern healthcare quality improvement initiatives due to its focus on both systems and human behavior change. Lewin conceptualized change as occurring through three … Continue reading Bridging Quality Improvement and Theory